Introduction

Welcome to Murano Direct! We value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and protect your data when you use our website. By using our website, you agree to this policy.

Data Collection

We collect personal information when you make a purchase or sign up for our newsletter. This may include your name, email address, mailing address, and phone number. We also collect information about your device and internet connection, such as IP address and browser type.

Data Use

We use your data to process your orders, communicate with you about your orders or account, and send you marketing emails if you have opted-in to receive them. We do not share your data with any third parties for processing, except for our payment processing partner.

Third-Party Vendors

We use a third-party payment processor to handle all financial transactions on our site. They have access to the information necessary to process your payment, but do not have access to any other personal information.

Location

Murano Direct is based in the United States, and all data collected is stored and processed in the United States.

Children’s Privacy

Our website is accessible to children, but is not aimed at them directly. We do not knowingly collect personal information from children under the age of 13.

Data Security

We take the security of your data seriously and have implemented measures to protect it. This includes encryption of sensitive data and regular security audits.

User Rights

You have the right to access, rectify, erase, or object to the processing of your personal data. You can do this by contacting us at sales@muranodirect.com.

MS Clarity

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Changes to Policy

We may update this privacy policy from time to time. Any changes will be posted on this page and will become effective immediately. Please check back periodically to review the policy.

If you have any questions or concerns about our privacy policy, please contact us at sales@muranodirect.com.

This policy was last updated May 7th, 2024.